Is YouTube down right now?Live checks and problem reportsChecking
YouTube shows "An error occurred. Please try again later. (Playback ID: …)" when a video can't start, and "Something went wrong" when the app or page can't load. Outages cause both, but browser extensions, cached data and slow connections are more common causes.
Is YouTube down?
See our YouTube status page. If lots of people are reporting video problems right now, it's on YouTube's side.
Fixes in a browser
- Reload the page, or open the video in a private window.
- Turn off extensions, especially ad blockers and video downloaders, which YouTube often breaks.
- Lower the quality using the settings cog.
- Clear cookies and cached data for youtube.com.
- Update your browser, or try another one.
- Turn hardware acceleration off in your browser's settings if videos show a black or green screen.
Fixes in the app and on TVs
- Close the YouTube app fully and reopen it.
- Update the app.
- On Android, clear the app's cache in Settings, Apps, YouTube, Storage.
- Restart your TV, streaming stick or console, and your router.
- Turn off your VPN.
Questions
Why does YouTube say an error occurred, please try again later?
YouTube couldn't start the video. Common causes are extensions, a weak connection, cached data or a YouTube outage.
Why does YouTube work on my phone but not my computer?
The problem is probably in your computer's browser: try a private window, turn off extensions and clear cached data.