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PayPal's best-known error is "Things don't appear to be working at the moment. Please try again later." It appears during PayPal outages, but also when your browser, cookies or VPN trip PayPal's security checks.
If a payment fails, don't keep retrying: check your PayPal activity first so you don't pay twice.
Is PayPal down?
Check our PayPal status page. If lots of people are reporting login or payment problems, wait for PayPal to recover.
Fixes to try
- Turn off your VPN or proxy. PayPal often blocks logins and payments from VPN addresses.
- Clear cookies for paypal.com, or use a private window.
- Try another browser or the PayPal app.
- Turn off extensions that block scripts or ads on checkout pages.
- Check your account in the PayPal app for limitations, verification requests or an expired card.
- Check your activity before retrying a payment that seemed to fail.
Watch out for scams
During outages, scammers send fake "PayPal" emails and texts. Only log in through the PayPal app or by typing paypal.com yourself, never through a link in a message.
Questions
What does "Things don't appear to be working at the moment" mean on PayPal?
PayPal couldn't complete your request. It can be a PayPal outage, or PayPal's security checks reacting to your VPN, cookies or browser.
Did my PayPal payment go through during an outage?
Check your PayPal activity in the app before trying again. Payments can be delayed during outages rather than fail.