We check PayPal from our servers and combine it with problem reports from visitors.
PayPal problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, PayPal is probably having problems.
Having a problem with PayPal?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of paypal.com
Each bar is one hour. Green: every check reached paypal.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if PayPal is not working
- Never retry a payment or transfer repeatedly. Check your balance and activity in PayPal first, because pending transactions may already have gone through.
- Banking apps often go down for scheduled maintenance late at night and on weekends. Check PayPal's website or social accounts for notices.
- Update the PayPal app. Banks often block old app versions.
- If you can't log in, use the phone number on the back of your card. Never use a number from a search ad or a social media reply.
- Watch for scam messages that claim to be from PayPal during outages. PayPal will not ask for your password or one-time codes.
- Turn off VPNs when using PayPal. Banks often block logins from unfamiliar locations.
PayPal outage FAQ
Is PayPal down for everyone, or just me?
Look at the status at the top of this page. We connect to paypal.com directly from our servers, so if our check works but PayPal doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, PayPal is probably having a wider outage.
Why does this page say PayPal is up when it isn't working for me?
Our check confirms that paypal.com is reachable and responding. An outage can still affect only part of PayPal, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag PayPal as having problems even if the website loads.
How often do you check PayPal?
We check PayPal automatically every 5 minutes, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a PayPal outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.