We check Capital One from our servers and combine it with problem reports from visitors.
Capital One problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Capital One is probably having problems.
Having a problem with Capital One?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of capitalone.com
Each bar is one hour. Green: every check reached capitalone.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Capital One is not working
- Never retry a payment or transfer repeatedly. Check your balance and activity in Capital One first, because pending transactions may already have gone through.
- Banking apps often go down for scheduled maintenance late at night and on weekends. Check Capital One's website or social accounts for notices.
- Update the Capital One app. Banks often block old app versions.
- If you can't log in, use the phone number on the back of your card. Never use a number from a search ad or a social media reply.
- Watch for scam messages that claim to be from Capital One during outages. Capital One will not ask for your password or one-time codes.
- Turn off VPNs when using Capital One. Banks often block logins from unfamiliar locations.
Capital One outage FAQ
Is Capital One down for everyone, or just me?
Look at the status at the top of this page. We connect to capitalone.com directly from our servers, so if our check works but Capital One doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Capital One is probably having a wider outage.
Why does this page say Capital One is up when it isn't working for me?
Our check confirms that capitalone.com is reachable and responding. An outage can still affect only part of Capital One, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Capital One as having problems even if the website loads.
How often do you check Capital One?
We check Capital One automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Capital One outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.