We check Halifax from our servers and combine it with problem reports from visitors.
Halifax problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Halifax is probably having problems.
Having a problem with Halifax?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of halifax.co.uk
Each bar is one hour. Green: every check reached halifax.co.uk. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Halifax is not working
- Never retry a payment or transfer repeatedly. Check your balance and activity in Halifax first, because pending transactions may already have gone through.
- Banking apps often go down for scheduled maintenance late at night and on weekends. Check Halifax's website or social accounts for notices.
- Update the Halifax app. Banks often block old app versions.
- If you can't log in, use the phone number on the back of your card. Never use a number from a search ad or a social media reply.
- Watch for scam messages that claim to be from Halifax during outages. Halifax will not ask for your password or one-time codes.
- Turn off VPNs when using Halifax. Banks often block logins from unfamiliar locations.
Halifax outage FAQ
Is Halifax down for everyone, or just me?
Look at the status at the top of this page. We connect to halifax.co.uk directly from our servers, so if our check works but Halifax doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Halifax is probably having a wider outage.
Why does this page say Halifax is up when it isn't working for me?
Our check confirms that halifax.co.uk is reachable and responding. An outage can still affect only part of Halifax, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Halifax as having problems even if the website loads.
How often do you check Halifax?
We check Halifax automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Halifax outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.
