We check TikTok from our servers and combine it with problem reports from visitors.
TikTok problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, TikTok is probably having problems.
Having a problem with TikTok?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of tiktok.com
Each bar is one hour. Green: every check reached tiktok.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if TikTok is not working
- Pull down to refresh, then fully close and reopen the TikTok app.
- Switch between Wi-Fi and mobile data. If TikTok works on one but not the other, the problem is your network, not TikTok.
- Try TikTok in a web browser. If the website works but the app does not, update the app from your app store.
- Log out and back in only as a last resort: during an outage, logins often fail and you can get stuck signed out.
- Clear the app cache (Android: Settings → Apps → TikTok → Storage) or reinstall the app on iPhone.
- If posts or uploads fail, wait a few minutes before retrying so you don't create duplicates.
TikTok outage FAQ
Is TikTok down for everyone, or just me?
Look at the status at the top of this page. We connect to tiktok.com directly from our servers, so if our check works but TikTok doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, TikTok is probably having a wider outage.
Why does this page say TikTok is up when it isn't working for me?
Our check confirms that tiktok.com is reachable and responding. An outage can still affect only part of TikTok, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag TikTok as having problems even if the website loads.
How often do you check TikTok?
We check TikTok automatically every 5 minutes, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a TikTok outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.