We check DPD from our servers and combine it with problem reports from visitors.
DPD problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, DPD is probably having problems.
Having a problem with DPD?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of dpd.co.uk
Each bar is one hour. Green: every check reached dpd.co.uk. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if DPD is not working
- Before re-ordering or re-booking, check your email and bank activity. The first attempt may have gone through.
- Turn location services on and set them to precise location for DPD. Many ride and delivery features need it.
- Update the DPD app and restart your phone if the map or tracking stops moving.
- For flights, check the airline's text or email alerts and the airport's departure boards. They often update even when the app is down.
- Use the DPD website if the app fails, or the other way round.
- If you were charged for an order that failed, contact DPD support in the app's help section once service is back.
DPD outage FAQ
Is DPD down for everyone, or just me?
Look at the status at the top of this page. We connect to dpd.co.uk directly from our servers, so if our check works but DPD doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, DPD is probably having a wider outage.
Why does this page say DPD is up when it isn't working for me?
Our check confirms that dpd.co.uk is reachable and responding. An outage can still affect only part of DPD, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag DPD as having problems even if the website loads.
How often do you check DPD?
We check DPD automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a DPD outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.
Add a live DPD status badge to your siteFree. Updates every few minutes.
Copy this code into your website, forum post or README. The badge shows whether DPD is up right now and links to this page.
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