We check Google Maps from our servers and combine it with problem reports from visitors.
Google Maps problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Google Maps is probably having problems.
Having a problem with Google Maps?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of maps.google.com
Each bar is one hour. Green: every check reached maps.google.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Google Maps is not working
- Before re-ordering or re-booking, check your email and bank activity. The first attempt may have gone through.
- Turn location services on and set them to precise location for Google Maps. Many ride and delivery features need it.
- Update the Google Maps app and restart your phone if the map or tracking stops moving.
- For flights, check the airline's text or email alerts and the airport's departure boards. They often update even when the app is down.
- Use the Google Maps website if the app fails, or the other way round.
- If you were charged for an order that failed, contact Google Maps support in the app's help section once service is back.
Google Maps outage FAQ
Is Google Maps down for everyone, or just me?
Look at the status at the top of this page. We connect to maps.google.com directly from our servers, so if our check works but Google Maps doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Google Maps is probably having a wider outage.
Why does this page say Google Maps is up when it isn't working for me?
Our check confirms that maps.google.com is reachable and responding. An outage can still affect only part of Google Maps, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Google Maps as having problems even if the website loads.
How often do you check Google Maps?
We check Google Maps automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Google Maps outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.