We check Royal Mail from our servers and combine it with problem reports from visitors.
Royal Mail problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Royal Mail is probably having problems.
Having a problem with Royal Mail?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of royalmail.com
Each bar is one hour. Green: every check reached royalmail.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Royal Mail is not working
- Before re-ordering or re-booking, check your email and bank activity. The first attempt may have gone through.
- Turn location services on and set them to precise location for Royal Mail. Many ride and delivery features need it.
- Update the Royal Mail app and restart your phone if the map or tracking stops moving.
- For flights, check the airline's text or email alerts and the airport's departure boards. They often update even when the app is down.
- Use the Royal Mail website if the app fails, or the other way round.
- If you were charged for an order that failed, contact Royal Mail support in the app's help section once service is back.
Royal Mail outage FAQ
Is Royal Mail down for everyone, or just me?
Look at the status at the top of this page. We connect to royalmail.com directly from our servers, so if our check works but Royal Mail doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Royal Mail is probably having a wider outage.
Why does this page say Royal Mail is up when it isn't working for me?
Our check confirms that royalmail.com is reachable and responding. An outage can still affect only part of Royal Mail, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Royal Mail as having problems even if the website loads.
How often do you check Royal Mail?
We check Royal Mail automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Royal Mail outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.
Add a live Royal Mail status badge to your siteFree. Updates every few minutes.
Copy this code into your website, forum post or README. The badge shows whether Royal Mail is up right now and links to this page.
Markdown: [](https://sitedownrightnow.com/is-royal-mail-down/)