We check Peloton from our servers and combine it with problem reports from visitors.
Peloton problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Peloton is probably having problems.
Having a problem with Peloton?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of onepeloton.com
Each bar is one hour. Green: every check reached onepeloton.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Peloton is not working
- Restart the Peloton app and your phone, then check whether the problem is in the app or the device.
- For smart-home devices, power-cycle the device and your router. Most go offline when Wi-Fi drops.
- Make sure Bluetooth and location permissions are on for Peloton. Device syncing often depends on them.
- Don't factory-reset devices during an outage. You may have to set everything up again once Peloton is back.
- Check whether the Peloton app has an update. Old versions often stop syncing after server-side changes.
- If messages or matches aren't loading, log out and back in only after confirming Peloton is up.
Peloton outage FAQ
Is Peloton down for everyone, or just me?
Look at the status at the top of this page. We connect to onepeloton.com directly from our servers, so if our check works but Peloton doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Peloton is probably having a wider outage.
Why does this page say Peloton is up when it isn't working for me?
Our check confirms that onepeloton.com is reachable and responding. An outage can still affect only part of Peloton, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Peloton as having problems even if the website loads.
How often do you check Peloton?
We check Peloton automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Peloton outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.