We check Strava from our servers and combine it with problem reports from visitors.
Strava problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Strava is probably having problems.
Having a problem with Strava?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of strava.com
Each bar is one hour. Green: every check reached strava.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Strava is not working
- Restart the Strava app and your phone, then check whether the problem is in the app or the device.
- For smart-home devices, power-cycle the device and your router. Most go offline when Wi-Fi drops.
- Make sure Bluetooth and location permissions are on for Strava. Device syncing often depends on them.
- Don't factory-reset devices during an outage. You may have to set everything up again once Strava is back.
- Check whether the Strava app has an update. Old versions often stop syncing after server-side changes.
- If messages or matches aren't loading, log out and back in only after confirming Strava is up.
Strava outage FAQ
Is Strava down for everyone, or just me?
Look at the status at the top of this page. We connect to strava.com directly from our servers, so if our check works but Strava doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Strava is probably having a wider outage.
Why does this page say Strava is up when it isn't working for me?
Our check confirms that strava.com is reachable and responding. An outage can still affect only part of Strava, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Strava as having problems even if the website loads.
How often do you check Strava?
We check Strava automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Strava outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.