We check OpenAI API from our servers and combine it with problem reports from visitors.
OpenAI API problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, OpenAI API is probably having problems.
Having a problem with OpenAI API?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of platform.openai.com
Each bar is one hour. Green: every check reached platform.openai.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
Official OpenAI API status
View OpenAI API's status page
What to do if OpenAI API is not working
- Start a new chat in OpenAI API. Very long conversations can fail even when the service is up.
- If you see a rate limit or capacity message, wait a few minutes. These limits reset over time and aren't a full outage.
- Refresh the page or reopen the app to clear a stuck response, then resend your last message.
- Disable browser extensions such as ad blockers and VPNs, which can break OpenAI API's streaming responses.
- Check whether your plan's usage limit has been reached in your OpenAI API account settings.
- Try the OpenAI API mobile app or another browser to tell an account problem from a device problem.
OpenAI API outage FAQ
Is OpenAI API down for everyone, or just me?
Look at the status at the top of this page. We connect to platform.openai.com directly from our servers, so if our check works but OpenAI API doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, OpenAI API is probably having a wider outage.
Why does this page say OpenAI API is up when it isn't working for me?
Our check confirms that platform.openai.com is reachable and responding. An outage can still affect only part of OpenAI API, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag OpenAI API as having problems even if the website loads.
How often do you check OpenAI API?
We check OpenAI API automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a OpenAI API outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.