We last checked Gauth at 00:05 UTC and it responded normally in 1.0 s. Nobody has reported a problem in the last 24 hours.
Gauth problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Gauth is probably having problems.
Having a problem with Gauth?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of gauth.com
Over the last day we checked gauth.com 9 times: 100% of checks succeeded, with an average response time of 1.6 s. None of our checks of gauth.com has failed in that time.
Each bar is one hour. Green: every check reached gauth.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
Recent Gauth outages
We haven't recorded any Gauth outages since we started keeping this history on 24 October 2026. We record one when our checks of gauth.com fail for 15 minutes in a row, when problem reports jump well above normal, or when Gauth's official status page reports a major outage.
Times are in UTC. Each entry is a time when our checks failed for at least 15 minutes, problem reports jumped well above normal, or Gauth's status page reported a major outage.
How Gauth outages usually look
Gauth, which started out as Gauthmath, is a homework helper: you photograph or type a question and it returns a worked answer. It runs as a phone app and in a browser at gauth.com, and the two are worth treating separately, because one can work while the other doesn't. Inside the app, different features rely on different systems. The AI answers, the voice-based AI Live Tutor and the human experts who take questions around the clock can each slow down or stop on their own. Paid features sit behind Gauth PLUS, which is billed through the App Store or Google Play, not by Gauth directly.
Gauth is made by GauthTech, a ByteDance company, and that has affected availability in the United States. When the US law aimed at TikTok took effect in January 2025, Apple removed several ByteDance apps from its US App Store, and Gauth was on the list Apple published. If the app has vanished from your store or won't update, that is a store or regional restriction, not a server outage, and this page can still show the website as up. Gauth has no public status page, so email is the official route for problems.
Common Gauth errors and what they mean
Gauth is missing from the App Store or won't update
Not an outage. Apple removed Gauth and other ByteDance apps from its US App Store in January 2025, and store availability varies by country.
What to do: Check whether gauth.com works in your browser. Don't install copies of the app from unofficial download sites.
Answer keeps loading or never appears
The app sent your question but didn't get a result back. If it happens on every question and gauth.com fails too, Gauth's servers are the likely cause. If only one question fails, the photo is usually the problem.
What to do: Retake the photo so it shows one question, in focus and well lit, or type the question instead. Then try the same question on gauth.com.
Gauth PLUS features locked after paying
The subscription is charged by Apple or Google and then linked to your Gauth account. A lock usually means you're signed in to a different Gauth account from the one you subscribed with, or the store payment didn't complete.
What to do: Check the subscription is active in your App Store or Google Play subscriptions, then sign in to Gauth with the same account you used when you bought it. If it still shows as locked, email Gauth support with your receipt.
Charged again after you stopped using Gauth PLUS
Gauth PLUS renews automatically. On iPhone the renewal is taken within 24 hours before the current period ends, so deleting the app does not cancel it.
What to do: Turn off auto-renewal in your Apple ID or Google Play subscription settings at least 24 hours before the renewal date. Refunds for store purchases are handled by Apple or Google.
What to do if Gauth is not working
- Try the other version. If the app won't answer, open gauth.com in a browser, and if the website fails, try the app on mobile data.
- Update the app from the App Store or Google Play. Gauth releases frequent small updates, and an old version can stop working properly with the current service.
- For photo questions, capture one question at a time with the whole question in frame. A cluttered or blurred photo fails more often than a real outage does.
- Sign in before you test. Your question history and any Gauth PLUS benefits are tied to your account, so a signed-out app can look broken when it is only showing the free version.
- Check your subscription in the store you bought it from: Apple ID subscriptions on iPhone and iPad, or Payments and subscriptions in Google Play. That is where the real renewal date and status are shown.
- For account or billing problems, email Gauth. Its App Store listing gives support@gauth-us.com and its website gives contact@gauthmath.com. Include the email on your Gauth account and the store receipt, never your password.
Official Gauth status and help
- @gauthofficial on TikTok Official account, useful for updates during big outages.
Gauth outage FAQ
Is Gauth down for everyone, or just me?
Look at the status at the top of this page. We connect to gauth.com directly from our servers, so if our check works but Gauth doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Gauth is probably having a wider outage.
Why does this page say Gauth is up when it isn't working for me?
Our check confirms that gauth.com is reachable and responding. An outage can still affect only part of Gauth, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Gauth as having problems even if the website loads.
How often do you check Gauth?
We check Gauth automatically every 5 minutes, and again whenever someone opens this page and our last check is more than a few minutes old. A failed check is retried once before it counts.
How do I report a problem with Gauth?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.
Is Gauth the same as Gauthmath?
Yes. Gauthmath was the app's earlier name, from when it focused on maths, and it now covers other subjects under the name Gauth. The gauthmath.com address is still used in its support email and legal pages. The developer listed in the App Store is GauthTech Pte. Ltd.
Why can't I download Gauth in the US?
Gauth belongs to ByteDance, the company behind TikTok. In January 2025 Apple removed ByteDance apps from its US App Store when the US law on those apps took effect, and Gauth was on Apple's published list. Availability since then has depended on the store and the country, so check your own store listing.
How do I cancel Gauth PLUS?
Cancel it where you bought it, in your Apple ID subscriptions or Google Play subscriptions. Gauth's App Store listing says auto-renewal must be switched off at least 24 hours before the end of the current billing period. Deleting the app or your Gauth account does not stop the store subscription.
This page's guide was last reviewed on 14 November 2026. Spotted something wrong or out of date? Tell us.
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