We check DeepSeek from our servers and combine it with problem reports from visitors.
DeepSeek problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, DeepSeek is probably having problems.
Having a problem with DeepSeek?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of chat.deepseek.com
Each bar is one hour. Green: every check reached chat.deepseek.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if DeepSeek is not working
- Start a new chat in DeepSeek. Very long conversations can fail even when the service is up.
- If you see a rate limit or capacity message, wait a few minutes. These limits reset over time and aren't a full outage.
- Refresh the page or reopen the app to clear a stuck response, then resend your last message.
- Disable browser extensions such as ad blockers and VPNs, which can break DeepSeek's streaming responses.
- Check whether your plan's usage limit has been reached in your DeepSeek account settings.
- Try the DeepSeek mobile app or another browser to tell an account problem from a device problem.
DeepSeek outage FAQ
Is DeepSeek down for everyone, or just me?
Look at the status at the top of this page. We connect to chat.deepseek.com directly from our servers, so if our check works but DeepSeek doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, DeepSeek is probably having a wider outage.
Why does this page say DeepSeek is up when it isn't working for me?
Our check confirms that chat.deepseek.com is reachable and responding. An outage can still affect only part of DeepSeek, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag DeepSeek as having problems even if the website loads.
How often do you check DeepSeek?
We check DeepSeek automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a DeepSeek outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.