We check Chegg from our servers and combine it with problem reports from visitors.
Chegg problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Chegg is probably having problems.
Having a problem with Chegg?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of chegg.com
Each bar is one hour. Green: every check reached chegg.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Chegg is not working
- Hard-refresh the page (Ctrl+Shift+R, or Cmd+Shift+R on Mac) to bypass cached errors.
- Try Chegg in a private window to rule out extensions and stale cookies.
- If you're on a school or work network, a filter or firewall may be blocking Chegg. Try another network.
- Check whether Chegg is down only in your region by trying it on mobile data.
- For assignment or exam platforms, screenshot any errors with the time showing. Instructors often accept them as proof of an outage.
- Change your DNS to 1.1.1.1 or 8.8.8.8 if Chegg fails to load but other sites work.
Chegg outage FAQ
Is Chegg down for everyone, or just me?
Look at the status at the top of this page. We connect to chegg.com directly from our servers, so if our check works but Chegg doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Chegg is probably having a wider outage.
Why does this page say Chegg is up when it isn't working for me?
Our check confirms that chegg.com is reachable and responding. An outage can still affect only part of Chegg, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Chegg as having problems even if the website loads.
How often do you check Chegg?
We check Chegg automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Chegg outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.