We check HMRC from our servers and combine it with problem reports from visitors.
HMRC problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, HMRC is probably having problems.
Having a problem with HMRC?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of gov.uk
Each bar is one hour. Green: every check reached gov.uk. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if HMRC is not working
- Hard-refresh the page (Ctrl+Shift+R, or Cmd+Shift+R on Mac) to bypass cached errors.
- Try HMRC in a private window to rule out extensions and stale cookies.
- If you're on a school or work network, a filter or firewall may be blocking HMRC. Try another network.
- Check whether HMRC is down only in your region by trying it on mobile data.
- For assignment or exam platforms, screenshot any errors with the time showing. Instructors often accept them as proof of an outage.
- Change your DNS to 1.1.1.1 or 8.8.8.8 if HMRC fails to load but other sites work.
HMRC outage FAQ
Is HMRC down for everyone, or just me?
Look at the status at the top of this page. We connect to gov.uk directly from our servers, so if our check works but HMRC doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, HMRC is probably having a wider outage.
Why does this page say HMRC is up when it isn't working for me?
Our check confirms that gov.uk is reachable and responding. An outage can still affect only part of HMRC, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag HMRC as having problems even if the website loads.
How often do you check HMRC?
We check HMRC automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a HMRC outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.
Add a live HMRC status badge to your siteFree. Updates every few minutes.
Copy this code into your website, forum post or README. The badge shows whether HMRC is up right now and links to this page.
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