usaa.com blocks automated checks, so this status is based on visitor reports.
USAA problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, USAA is probably having problems.
Having a problem with USAA?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
What to do if USAA is not working
- Never retry a payment or transfer repeatedly. Check your balance and activity in USAA first, because pending transactions may already have gone through.
- Banking apps often go down for scheduled maintenance late at night and on weekends. Check USAA's website or social accounts for notices.
- Update the USAA app. Banks often block old app versions.
- If you can't log in, use the phone number on the back of your card. Never use a number from a search ad or a social media reply.
- Watch for scam messages that claim to be from USAA during outages. USAA will not ask for your password or one-time codes.
- Turn off VPNs when using USAA. Banks often block logins from unfamiliar locations.
USAA outage FAQ
Is USAA down for everyone, or just me?
Look at the report chart on this page. If lots of people have reported USAA problems in the last hour, it's probably a wider outage. If reports are at normal levels, the problem is more likely your device, network or account.
Why does this page say USAA is up when it isn't working for me?
We show USAA as up while visitor reports are at normal levels. An outage can start with only a few people noticing, so if USAA isn't working for you, report it on this page. Every report helps other people see the problem sooner.
How often do you check USAA?
We can't check usaa.com directly because it blocks automated requests. Instead, the status comes from visitor reports: when many people report problems at once, we flag USAA as having problems.
How do I report a USAA outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.