We check Starz from our servers and combine it with problem reports from visitors.
Starz problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Starz is probably having problems.
Having a problem with Starz?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of starz.com
Each bar is one hour. Green: every check reached starz.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Starz is not working
- Restart the device you're watching on (TV, streaming stick or console), not just the Starz app.
- Run a speed test: HD needs about 5 Mbps and 4K about 25 Mbps. Lower the quality in Starz if your connection is slow.
- Restart your router and modem. Unplug them for 30 seconds, then plug them back in.
- If only one title won't play, try another. A single-title error is usually a licensing or encoding issue, not an outage.
- Sign out of Starz on the device and sign back in. This clears stale sessions and stuck profiles.
- Check that your subscription and payment method are still active in your Starz account settings.
Starz outage FAQ
Is Starz down for everyone, or just me?
Look at the status at the top of this page. We connect to starz.com directly from our servers, so if our check works but Starz doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Starz is probably having a wider outage.
Why does this page say Starz is up when it isn't working for me?
Our check confirms that starz.com is reachable and responding. An outage can still affect only part of Starz, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Starz as having problems even if the website loads.
How often do you check Starz?
We check Starz automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Starz outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.