We check Starling Bank from our servers and combine it with problem reports from visitors.
Starling Bank problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Starling Bank is probably having problems.
Having a problem with Starling Bank?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of starlingbank.com
Each bar is one hour. Green: every check reached starlingbank.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Starling Bank is not working
- Never retry a payment or transfer repeatedly. Check your balance and activity in Starling Bank first, because pending transactions may already have gone through.
- Banking apps often go down for scheduled maintenance late at night and on weekends. Check Starling Bank's website or social accounts for notices.
- Update the Starling Bank app. Banks often block old app versions.
- If you can't log in, use the phone number on the back of your card. Never use a number from a search ad or a social media reply.
- Watch for scam messages that claim to be from Starling Bank during outages. Starling Bank will not ask for your password or one-time codes.
- Turn off VPNs when using Starling Bank. Banks often block logins from unfamiliar locations.
Starling Bank outage FAQ
Is Starling Bank down for everyone, or just me?
Look at the status at the top of this page. We connect to starlingbank.com directly from our servers, so if our check works but Starling Bank doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Starling Bank is probably having a wider outage.
Why does this page say Starling Bank is up when it isn't working for me?
Our check confirms that starlingbank.com is reachable and responding. An outage can still affect only part of Starling Bank, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Starling Bank as having problems even if the website loads.
How often do you check Starling Bank?
We check Starling Bank automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Starling Bank outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.
Add a live Starling Bank status badge to your siteFree. Updates every few minutes.
Copy this code into your website, forum post or README. The badge shows whether Starling Bank is up right now and links to this page.
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