We check National Rail from our servers and combine it with problem reports from visitors.
National Rail problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, National Rail is probably having problems.
Having a problem with National Rail?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of nationalrail.co.uk
Each bar is one hour. Green: every check reached nationalrail.co.uk. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if National Rail is not working
- Before re-ordering or re-booking, check your email and bank activity. The first attempt may have gone through.
- Turn location services on and set them to precise location for National Rail. Many ride and delivery features need it.
- Update the National Rail app and restart your phone if the map or tracking stops moving.
- For flights, check the airline's text or email alerts and the airport's departure boards. They often update even when the app is down.
- Use the National Rail website if the app fails, or the other way round.
- If you were charged for an order that failed, contact National Rail support in the app's help section once service is back.
National Rail outage FAQ
Is National Rail down for everyone, or just me?
Look at the status at the top of this page. We connect to nationalrail.co.uk directly from our servers, so if our check works but National Rail doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, National Rail is probably having a wider outage.
Why does this page say National Rail is up when it isn't working for me?
Our check confirms that nationalrail.co.uk is reachable and responding. An outage can still affect only part of National Rail, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag National Rail as having problems even if the website loads.
How often do you check National Rail?
We check National Rail automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a National Rail outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.
Add a live National Rail status badge to your siteFree. Updates every few minutes.
Copy this code into your website, forum post or README. The badge shows whether National Rail is up right now and links to this page.
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