We check Bell Canada from our servers and combine it with problem reports from visitors.
Bell Canada problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Bell Canada is probably having problems.
Having a problem with Bell Canada?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of bell.ca
Each bar is one hour. Green: every check reached bell.ca. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Bell Canada is not working
- Restart your modem and router: unplug both for 30 seconds, plug the modem in first, wait for it to connect, then the router.
- Check the lights on your modem. A blinking or red internet light usually means a Bell Canada line or area outage.
- Sign in to the Bell Canada app on mobile data. It can show outages at your address and estimated repair times.
- For mobile signal problems, toggle airplane mode, restart your phone, and check for a carrier settings update.
- If neighbours on Bell Canada also have problems, it's an area outage. Ask Bell Canada for a bill credit once it's fixed.
- Plug a computer directly into the modem with a cable to rule out a Wi-Fi problem in your home.
Bell Canada outage FAQ
Is Bell Canada down for everyone, or just me?
Look at the status at the top of this page. We connect to bell.ca directly from our servers, so if our check works but Bell Canada doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Bell Canada is probably having a wider outage.
Why does this page say Bell Canada is up when it isn't working for me?
Our check confirms that bell.ca is reachable and responding. An outage can still affect only part of Bell Canada, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Bell Canada as having problems even if the website loads.
How often do you check Bell Canada?
We check Bell Canada automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Bell Canada outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.