We check BBC from our servers and combine it with problem reports from visitors.
BBC problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, BBC is probably having problems.
Having a problem with BBC?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of bbc.com
Each bar is one hour. Green: every check reached bbc.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if BBC is not working
- Hard-refresh the page (Ctrl+Shift+R, or Cmd+Shift+R on Mac) to bypass cached errors.
- Try BBC in a private window to rule out extensions and stale cookies.
- If you're on a school or work network, a filter or firewall may be blocking BBC. Try another network.
- Check whether BBC is down only in your region by trying it on mobile data.
- For assignment or exam platforms, screenshot any errors with the time showing. Instructors often accept them as proof of an outage.
- Change your DNS to 1.1.1.1 or 8.8.8.8 if BBC fails to load but other sites work.
BBC outage FAQ
Is BBC down for everyone, or just me?
Look at the status at the top of this page. We connect to bbc.com directly from our servers, so if our check works but BBC doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, BBC is probably having a wider outage.
Why does this page say BBC is up when it isn't working for me?
Our check confirms that bbc.com is reachable and responding. An outage can still affect only part of BBC, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag BBC as having problems even if the website loads.
How often do you check BBC?
We check BBC automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a BBC outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.