We check Amazon from our servers and combine it with problem reports from visitors.
Amazon problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Amazon is probably having problems.
Having a problem with Amazon?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of amazon.com
Each bar is one hour. Green: every check reached amazon.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Amazon is not working
- If checkout fails, check your bank or card app before trying again so you don't get charged twice.
- Look in your email and order history before re-ordering. Orders often go through even when Amazon shows an error.
- Clear your cart and add items again if prices or stock look wrong.
- Try the Amazon app if the website fails, or the other way round.
- During big sales, Amazon may put you in a virtual waiting room. Refreshing usually loses your place.
- Disable ad blockers on Amazon if pages load without buttons or images.
Amazon outage FAQ
Is Amazon down for everyone, or just me?
Look at the status at the top of this page. We connect to amazon.com directly from our servers, so if our check works but Amazon doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Amazon is probably having a wider outage.
Why does this page say Amazon is up when it isn't working for me?
Our check confirms that amazon.com is reachable and responding. An outage can still affect only part of Amazon, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Amazon as having problems even if the website loads.
How often do you check Amazon?
We check Amazon automatically every 5 minutes, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Amazon outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.