We check WeTransfer from our servers and combine it with problem reports from visitors.
WeTransfer problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, WeTransfer is probably having problems.
Having a problem with WeTransfer?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of wetransfer.com
Each bar is one hour. Green: every check reached wetransfer.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if WeTransfer is not working
- Open WeTransfer in a private / incognito window. If it works there, clear your browser cache and cookies or disable extensions.
- Check your device's date and time are set automatically. A wrong clock breaks secure sign-ins.
- If WeTransfer sync is stuck, pause and resume syncing, or sign out of the desktop app and back in.
- Don't reset your password during an outage. Login errors are usually server-side and a reset won't fix them.
- Work offline where possible and keep local copies of anything urgent until WeTransfer is back.
- Check that your workplace or school account hasn't been signed out by an admin or security policy.
WeTransfer outage FAQ
Is WeTransfer down for everyone, or just me?
Look at the status at the top of this page. We connect to wetransfer.com directly from our servers, so if our check works but WeTransfer doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, WeTransfer is probably having a wider outage.
Why does this page say WeTransfer is up when it isn't working for me?
Our check confirms that wetransfer.com is reachable and responding. An outage can still affect only part of WeTransfer, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag WeTransfer as having problems even if the website loads.
How often do you check WeTransfer?
We check WeTransfer automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a WeTransfer outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.