We check Verizon from our servers and combine it with problem reports from visitors.
Verizon problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Verizon is probably having problems.
Having a problem with Verizon?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of verizon.com
Each bar is one hour. Green: every check reached verizon.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Verizon is not working
- Restart your modem and router: unplug both for 30 seconds, plug the modem in first, wait for it to connect, then the router.
- Check the lights on your modem. A blinking or red internet light usually means a Verizon line or area outage.
- Sign in to the Verizon app on mobile data. It can show outages at your address and estimated repair times.
- For mobile signal problems, toggle airplane mode, restart your phone, and check for a carrier settings update.
- If neighbours on Verizon also have problems, it's an area outage. Ask Verizon for a bill credit once it's fixed.
- Plug a computer directly into the modem with a cable to rule out a Wi-Fi problem in your home.
Verizon outage FAQ
Is Verizon down for everyone, or just me?
Look at the status at the top of this page. We connect to verizon.com directly from our servers, so if our check works but Verizon doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Verizon is probably having a wider outage.
Why does this page say Verizon is up when it isn't working for me?
Our check confirms that verizon.com is reachable and responding. An outage can still affect only part of Verizon, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Verizon as having problems even if the website loads.
How often do you check Verizon?
We check Verizon automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Verizon outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.