We check Outlook.com from our servers and combine it with problem reports from visitors.
Outlook.com problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Outlook.com is probably having problems.
Having a problem with Outlook.com?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of outlook.live.com
Each bar is one hour. Green: every check reached outlook.live.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Outlook.com is not working
- Open Outlook.com in a private / incognito window. If it works there, clear your browser cache and cookies or disable extensions.
- Check your device's date and time are set automatically. A wrong clock breaks secure sign-ins.
- If Outlook.com sync is stuck, pause and resume syncing, or sign out of the desktop app and back in.
- Don't reset your password during an outage. Login errors are usually server-side and a reset won't fix them.
- Work offline where possible and keep local copies of anything urgent until Outlook.com is back.
- Check that your workplace or school account hasn't been signed out by an admin or security policy.
Outlook.com outage FAQ
Is Outlook.com down for everyone, or just me?
Look at the status at the top of this page. We connect to outlook.live.com directly from our servers, so if our check works but Outlook.com doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Outlook.com is probably having a wider outage.
Why does this page say Outlook.com is up when it isn't working for me?
Our check confirms that outlook.live.com is reachable and responding. An outage can still affect only part of Outlook.com, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Outlook.com as having problems even if the website loads.
How often do you check Outlook.com?
We check Outlook.com automatically every 5 minutes, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Outlook.com outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.