We check The Home Depot from our servers and combine it with problem reports from visitors.
The Home Depot problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, The Home Depot is probably having problems.
Having a problem with The Home Depot?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of homedepot.com
Each bar is one hour. Green: every check reached homedepot.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if The Home Depot is not working
- If checkout fails, check your bank or card app before trying again so you don't get charged twice.
- Look in your email and order history before re-ordering. Orders often go through even when The Home Depot shows an error.
- Clear your cart and add items again if prices or stock look wrong.
- Try the The Home Depot app if the website fails, or the other way round.
- During big sales, The Home Depot may put you in a virtual waiting room. Refreshing usually loses your place.
- Disable ad blockers on The Home Depot if pages load without buttons or images.
The Home Depot outage FAQ
Is The Home Depot down for everyone, or just me?
Look at the status at the top of this page. We connect to homedepot.com directly from our servers, so if our check works but The Home Depot doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, The Home Depot is probably having a wider outage.
Why does this page say The Home Depot is up when it isn't working for me?
Our check confirms that homedepot.com is reachable and responding. An outage can still affect only part of The Home Depot, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag The Home Depot as having problems even if the website loads.
How often do you check The Home Depot?
We check The Home Depot automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a The Home Depot outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.