We check Viber from our servers and combine it with problem reports from visitors.
Viber problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Viber is probably having problems.
Having a problem with Viber?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of viber.com
Each bar is one hour. Green: every check reached viber.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Viber is not working
- Check whether messages show a pending or clock icon: that means Viber can't reach its servers from your device.
- Toggle airplane mode on and off to force a fresh network connection, then reopen Viber.
- Make sure Viber is allowed to use background data and isn't restricted by battery saver.
- For calls, close other apps using the camera or microphone and check Viber has permission to use them.
- Try the desktop or web version of Viber. If it works there, update or reinstall the mobile app.
- If notifications stopped, check your phone's Focus / Do Not Disturb settings and Viber's notification settings.
Viber outage FAQ
Is Viber down for everyone, or just me?
Look at the status at the top of this page. We connect to viber.com directly from our servers, so if our check works but Viber doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Viber is probably having a wider outage.
Why does this page say Viber is up when it isn't working for me?
Our check confirms that viber.com is reachable and responding. An outage can still affect only part of Viber, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Viber as having problems even if the website loads.
How often do you check Viber?
We check Viber automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Viber outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.