We check Facebook Messenger from our servers and combine it with problem reports from visitors.
Facebook Messenger problem reports, last 24 hours
Reports from visitors per hour, in your local time. When reports rise well above the usual level, Facebook Messenger is probably having problems.
Having a problem with Facebook Messenger?
Choose what isn't working. Reports are anonymous and help other people see if the problem is widespread.
Most reported problems
Recent reports
- No reports in the last 24 hours.
Our checks of messenger.com
Each bar is one hour. Green: every check reached messenger.com. Amber: some failed. Red: all failed. Grey: not checked that hour.
What to do if Facebook Messenger is not working
- Check whether messages show a pending or clock icon: that means Facebook Messenger can't reach its servers from your device.
- Toggle airplane mode on and off to force a fresh network connection, then reopen Facebook Messenger.
- Make sure Facebook Messenger is allowed to use background data and isn't restricted by battery saver.
- For calls, close other apps using the camera or microphone and check Facebook Messenger has permission to use them.
- Try the desktop or web version of Facebook Messenger. If it works there, update or reinstall the mobile app.
- If notifications stopped, check your phone's Focus / Do Not Disturb settings and Facebook Messenger's notification settings.
Facebook Messenger outage FAQ
Is Facebook Messenger down for everyone, or just me?
Look at the status at the top of this page. We connect to messenger.com directly from our servers, so if our check works but Facebook Messenger doesn't work for you, the problem is more likely your device, network or account. If our check fails, or reports have jumped in the last hour, Facebook Messenger is probably having a wider outage.
Why does this page say Facebook Messenger is up when it isn't working for me?
Our check confirms that messenger.com is reachable and responding. An outage can still affect only part of Facebook Messenger, such as logging in, the mobile app or a single feature, or only some regions. That's why visitor reports matter: when many people report problems at once, we flag Facebook Messenger as having problems even if the website loads.
How often do you check Facebook Messenger?
We check Facebook Messenger automatically several times a day, and again whenever someone opens this page and our last check is more than a few minutes old.
How do I report a Facebook Messenger outage?
Use "Report a problem" on this page to tell us what isn't working. Reports are anonymous: we don't store your IP address, only a one-way code that stops the same person reporting many times, plus your country.